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Open the live Orders & Fulfillment interface in your dashboard workspace.

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Orders & Fulfillment

Manage customer purchases, track payment statuses, monitor sales earnings, inspect order details, and oversee fulfillment.

View in Application → Open Orders

Screenshot placeholder: Orders Management Dashboard

Screenshot: Orders dashboard showing sales metrics cards (Today's Sales, Pending Orders, Completed Orders, Pending Settlement), searchable order list, payment status chips, and order detail drawer.

Overview #

The Orders dashboard provides comprehensive transactional management for your AnyDM digital store. Whenever a customer completes checkout via direct messages, bio links, or your creator website, the order is logged here with customer contact details, items purchased, transaction IDs, and settlement status.

What You Can Do #

  • View financial summaries: Today's Sales, Total Earnings, Completed Orders, and Pending Payout Settlement.
  • Search orders by Customer Name, Email, Order ID, or Product Title.
  • Filter orders by status (All, Pending, Completed, Cancelled, Refunded).
  • Inspect individual order details (buyer phone number, shipping address for physical goods, delivery status, and payment method).
  • Update fulfillment status (Mark as Shipped / Completed).
  • Copy tracking URLs and customer info for communication.

How to Use #

Step 1: Review Sales Metrics #

At the top of the Orders page, check your store performance metrics:

  • Today's Sales: Gross revenue collected today.
  • Pending Orders: Orders awaiting review or physical dispatch.
  • Completed Orders: Successfully processed and delivered transactions.
  • Pending Settlement: Earnings queued for transfer to your verified bank account.

Step 2: Search and Inspect Orders #

  1. Enter customer name, email, or order number into the search bar.
  2. Click on any order row in the table to open the Order Details Modal.
  3. Review purchased items, unit price, quantity, buyer details, and payment confirmation.

Step 3: Manage Fulfillment #

  • For digital goods: Delivery is instant and automated. The system records file download access.
  • For physical goods: Review shipping address, pack items, and update status to Shipped or Delivered.

Available Order Fields & Statuses #

Field / Status Meaning
Order ID Unique transaction identifier (e.g., #ORD-9281).
Customer Info Buyer name, email address, phone number, and Instagram handle if available.
Product & Qty Purchased item title, variant, and quantity ordered.
Total Amount Gross order payment amount including any applicable taxes and fees.
Payment Status PAID (Payment captured), PENDING (Checkout initiated), FAILED, or REFUNDED.
Fulfillment Status COMPLETED (Files delivered / fulfilled) or PROCESSING.
Date & Time Timestamp of transaction creation.
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